Privacy Policy
Effective Date: August 31, 2026
The Academy of Energy Healers respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit https://academyeh.com, purchase a training or session, schedule an appointment, create an account, contact us, or otherwise use our website and services.
Who We Are
The Academy of Energy Healers provides spiritual and energetic trainings, practitioner development, individual sessions, Immersions, educational materials, and related services.
Our website address is:
https://academyeh.com
For privacy questions or requests, contact:
info@academyeh.com
Information We Collect
We may collect information that you voluntarily provide when you:
- purchase a training, session, Immersion, or other offering
- create or use a customer account
- schedule an appointment or training
- download purchased materials
- contact us by email or through the website
- register for an event, class, or service
- submit information necessary for us to provide a purchased service
Depending on the activity, this information may include your name, email address, billing address, telephone number, purchase history, account information, scheduling information, and communications with the Academy of Energy Healers.
Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, referring page, pages visited, and information collected through cookies or similar technologies.
Purchases and Order Information
The Academy of Energy Healers uses WooCommerce to manage online purchases.
When you place an order, information necessary to process and maintain that order may be collected and stored. This may include:
- your name
- email address
- billing information
- products or services purchased
- order amount
- order date
- payment status
- download permissions
- scheduling or access information
We use this information to process your purchase, deliver materials, provide access to services, send transactional emails, assist with scheduling, respond to customer-service requests, maintain business records, and meet applicable financial or legal obligations.
Payment Processing
Payments made through our website are processed by Stripe and payment methods supported through Stripe.
The Academy of Energy Healers does not normally receive or store your complete credit or debit card number. Payment information is submitted to and processed by Stripe according to Stripe’s own privacy and security practices.
Stripe may collect information necessary to process payments, prevent fraud, authenticate transactions, and comply with financial regulations.
Scheduling Through Calendly
Some Academy of Energy Healers offerings require scheduling after purchase.
We may use Calendly to allow customers to select available appointment or training times. When you use Calendly, information you provide for scheduling may be processed by Calendly according to its own privacy practices.
Scheduling information may also be used by the Academy of Energy Healers to arrange your training, session, meeting, or other purchased service.
Email Communications
We use the email address associated with your purchase or account to send necessary transactional communications. These may include:
- order confirmations
- payment notifications
- download links
- scheduling information
- appointment information
- access instructions
- customer-service messages
- information necessary to complete a purchased service
Transactional emails are part of fulfilling your purchase and are not treated as optional marketing messages.
If we send promotional or marketing emails in the future, any applicable unsubscribe options will be provided as required.
Downloadable Materials
Some purchases include downloadable educational materials.
Our website may record information relating to download permissions and access so that purchased files can be delivered to you and problems with access can be addressed.
Downloadable materials are provided for the purchaser’s use according to the terms associated with the particular training or offering.
Customer Accounts
If you create or use an account on our website, we may store information associated with that account, including your name, email address, order history, billing information, and other account details you provide.
You are responsible for maintaining the confidentiality of your account credentials.
Cookies
Our website may use cookies and similar technologies necessary for website operation, customer accounts, shopping carts, checkout, payment processing, security, preferences, analytics, and other site functions.
WooCommerce and other website services may use cookies to remember shopping-cart contents, recognize returning visitors, maintain login sessions, and support checkout functionality.
You may be able to control cookies through your browser settings. Disabling certain cookies may prevent some website features from functioning properly.
Embedded Content and Third-Party Services
Pages on our website may include embedded or linked content from other websites or services.
These third parties may collect information, use cookies, or track interactions according to their own privacy policies.
Third-party services used by or accessible through our website may include payment processors, scheduling services, video platforms, email services, hosting providers, and other technology providers necessary to operate the Academy of Energy Healers website.
How We Use Your Information
We may use personal information to:
- process purchases and payments
- provide trainings, sessions, Immersions, and other services
- deliver downloadable materials
- arrange scheduling
- send order and service communications
- maintain customer accounts
- respond to questions and support requests
- prevent fraud and protect website security
- maintain financial and business records
- improve website functionality
- comply with legal, tax, accounting, or regulatory obligations
We do not sell personal information to advertisers.
How We Share Information
We may share information with service providers only when reasonably necessary to operate the website, process purchases, provide services, communicate with customers, or comply with legal obligations.
Examples may include:
- Stripe for payment processing
- Calendly for scheduling
- WooCommerce for ecommerce functionality
- website hosting and email providers
- other service providers used to deliver purchased services
We may also disclose information if required by law, court order, governmental request, or when reasonably necessary to protect the rights, safety, or property of the Academy of Energy Healers, our customers, or others.
How Long We Retain Information
We retain information for as long as reasonably necessary for the purposes for which it was collected.
Order, transaction, accounting, and customer-service records may be retained for business, tax, legal, fraud-prevention, and recordkeeping purposes.
Customer account information may remain stored while an account remains active or while retention is reasonably necessary.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights regarding personal information associated with you.
You may contact us to ask about personal information we maintain, request corrections, or request deletion where appropriate and legally permitted.
Certain information may need to be retained even after a deletion request when required for tax, accounting, transaction verification, fraud prevention, legal compliance, or other legitimate business purposes.
Privacy requests may be sent to:
info@academyeh.com
We may need to verify your identity before completing certain requests.
Security
We use reasonable administrative, technical, and organizational measures intended to protect information handled through our website.
Our website uses secure HTTPS connections, and payment information is processed through established third-party payment providers.
No website, electronic transmission, or data-storage system can be guaranteed to be completely secure.
Children’s Privacy
The Academy of Energy Healers website is not designed to knowingly collect personal information directly from children without appropriate involvement or authorization from a parent or legal guardian where required.
If you believe a child has provided personal information to us improperly, please contact info@academyeh.com.
Links to Other Websites
Our website may contain links to websites operated by third parties.
The Academy of Energy Healers is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of external services they use.
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, technology, or legal obligations change.
When material changes are made, the effective date at the top of this page may be updated.
Contact Us
Academy of Energy Healers
Email: info@academyeh.com
Website: https://academyeh.com